Privacy Policy

Last Updated: 08 Dec. 25

Welcome to Best Rooms Only, a luxury resort owned and operated by VIVAAN ARCADE, 3RD FLOOR, Site No. 114/115, RAMLAKSHMAN NAGAR, SOWRIPALAYAM, COIMBATORE - 641028, Tamilnadu, India.

Your privacy is important to us. This Privacy Policy explains how Best Rooms Only (“we,” “our,” or “us”) collects, uses, stores, and protects your personal information. It also describes how we comply with Meta Business, WhatsApp, and applicable data protection laws.

This Policy applies to our website www.bestroomsonly.com, WhatsApp Business communications, social media pages, advertisements, and any online or offline interaction with our services.

By using our Website, WhatsApp communication channel, or submitting your information through Meta (Facebook/Instagram) forms or ads, you agree to the terms outlined in this Privacy Policy.

Best Rooms Only is a premium resort providing luxury accommodation and hospitality services.

Resort Location:

Best Rooms Only

📍 Address: VIVAAN ARCADE, 3RD FLOOR, Site No. 114/115, RAMLAKSHMAN NAGAR, SOWRIPALAYAM, COIMBATORE - 641028, Tamilnadu, India.

Owned and Operated by:

BEST ROOMS ONLY

📍 Address: VIVAAN ARCADE, 3RD FLOOR, Site No. 114/115, RAMLAKSHMAN NAGAR, SOWRIPALAYAM, COIMBATORE - 641028, Tamilnadu, India.

📧 Email: sales@bestroomsonly.com

📞 Phone: +91 90033 01331

We collect data directly from you or through Meta and WhatsApp integrations to offer a seamless and personalized experience.

a. Information You Provide Directly

• Full name, email, and phone number
• Booking and stay details
• Payment and billing information
• Special requests or preferences
• WhatsApp messages, inquiries, or responses
• Reviews or feedback submitted on our website or Meta pages

b. Information Collected Automatically

• IP address, browser type, and device information
• Interaction data with our website, ads, or Meta Business tools
• Communication metadata from WhatsApp Business (timestamps, delivery status, etc.)

We use your information in compliance with the Meta Business Policy, WhatsApp Business Terms, and applicable data protection laws.

• To process bookings and reservations via our website, WhatsApp, or Meta forms
• To respond to inquiries sent through WhatsApp or social platforms
• To send updates and confirmations related to your bookings
• To personalize offers, promotions, and experiences
• To analyze performance of Meta ads and website traffic
• To comply with legal, financial, and security obligations

We do not sell or share your data with third parties for commercial gain.

When you connect with Best Rooms Only via WhatsApp (direct message, click-to-chat ads, or WhatsApp Business API):

• You consent to receive service-related and promotional messages.
• Messages may include booking confirmations, offers, updates, or post-stay follow-ups.
• You may opt out anytime by replying STOP or contacting us directly.
• We comply with WhatsApp’s Business Messaging Policy, ensuring all messages are relevant, timely, and privacy-respecting.

When you engage with us through Meta lead forms, click-to-message ads, or business pages:

• Information you submit (like your name, email, or phone number) is securely transferred to us.
• We use this data only for legitimate business purposes — such as responding to inquiries or fulfilling service requests.
• Meta may independently process your information according to its own Meta Privacy Policy.

We may share your data only under the following conditions:

• With trusted service providers for booking, hosting, or payment processing.
• For legal or regulatory compliance, if required by government authorities.
• For internal operations with Best Rooms Only and authorized partners strictly under confidentiality agreements.

We never sell, rent, or trade your personal information.

We retain personal data only as long as necessary for the purposes described.

We implement industry-standard security measures such as:

• Secure socket layer (SSL) encryption
• Restricted internal access
• Secure payment gateways

If a data breach occurs, we will notify affected users in accordance with applicable laws.

You have the right to:

• Access your personal data
• Correct inaccurate information
• Withdraw consent for marketing communications
• Request deletion of your personal data (subject to retention laws)

To exercise these rights, contact sales@bestroomsonly.com.

We use cookies and similar technologies to enhance your browsing experience and to measure ad performance on Meta platforms.

You may adjust cookie settings in your browser, but doing so might limit website functionality.

Our website or ads may link to third-party websites (e.g., Meta, payment gateways). We are not responsible for the privacy practices or content of these external sites.

We may update this Privacy Policy periodically to reflect changes in legal, operational, or technological practices. The updated version will be posted on this page with the “Last Updated” date.

For privacy-related inquiries or complaints, contact:

Privacy Team – Best Rooms Only (Managing Entity of Best Rooms Only)

📧 Email: sales@bestroomsonly.com

📍 Address: VIVAAN ARCADE, 3RD FLOOR, Site No. 114/115, RAMLAKSHMAN NAGAR, SOWRIPALAYAM, COIMBATORE - 641028, Tamilnadu India.

📞 Phone: +91 90033 01331